Frequently Ask Question
Shipping & Delivery
The production and delivery time for your order varies based on the specific item, customization choices, and your location. However, we always aim to deliver within 4 weeks from the date of your order.
Shipping prices within Klang Valley, Malaysia are included for all purchases above RM500.00 in one single order. For shipping to other areas within Peninsular Malaysia, East Malaysia or Singapore, please refer to our Shipping Method tab or contact us at [email protected]
We are sorry to inform you that currently, we offer delivery services only.
To track your order, you will received an email stating your order details and intended delivery date. Follow-up calls will also be made from our delivery department. You may also contact us at 603-78430200 for further questions.
Yes, please ensure that someone is available to sign for the delivery upon arrival. Our logistic system requires a signature to confirm receipt of your order.
Please allow up to 8 weeks from the day you received the order confirmation. For any further inquiries, please feel free to reach out to our customer service team at [email protected].
Simply email [email protected] with the address change, together with your order confirmation number and details.
